FAQ.
ANSWERS, NOT ESSAYS.

Because every Mediterranean move is genuinely different — destination, volume, dates, access at both ends, customs notes. A headline "from" figure would be useful for two of every ten visitors and misleading for the other eight. We would rather quote your specific move in writing, promptly, than slap a number on the homepage that turns into a different number on your invoice.

Your boxes go on a van that is also carrying other moves to the same country. Departures run on a regular consolidation schedule per route. Cheaper because the van is full. Slower because you wait for the next departure. Door-to-door, fully insured, customs handled — same as the other tiers, just a longer window. Your written quote will confirm the next available departure.

A surveyor adds waiting time and a chunk of cost. Photos and a list of bedrooms get us close to the same answer in nearly all moves. If your move is unusual (a piano, a lot of fragile art, a property with stairs only) we will ask for a video call. Still no surveyor in your house.

We re-quote in writing before pickup, and you can walk away with your deposit refunded if the new number does not work for you. We do not show up on the day with a bigger invoice — that is the trick the named-brand firms play, not us.

Yes. Goods-in-transit cover on every move — standard cover on Shared Slot, enhanced cover on Dedicated Van, maximum standard cover on Full Service. Higher cover available on request. Specific cover limits are detailed in the written quote. Your stuff is insured the whole way — pickup, transit, delivery.

Yes, end-to-end. UK export declaration, Cypriot/Maltese/Greek import declaration, transfer-of-residence relief application where you qualify (saves you the import VAT). You provide your passport and proof of destination address. We do the forms.

Because we move enough people there to keep the vans full. The named-brand firms quote every country in Europe and use brokers for the routes they do not run themselves. We cut the broker layer out by only doing the routes we can run direct. Three routes is a focus decision, not a limitation.

Promptly — usually within a working day or two of receiving your details. The reply lands in writing with all three service-level options covered. If we need photos or a clarifying detail, we ask once rather than fishing in fragments.

Deposit on booking. Balance well ahead of pickup. Bank transfer only — we do not take card or cash. The specific payment schedule and the deposit refund policy are stated in your booking contract — no card fees, no finance, no upsells.